Disclaimer

This is an independent, noncommercial consumer commentary site. It is not Jagex, not an official Jagex website, and is not affiliated with, endorsed by, sponsored by, or operated by Jagex. I publish negative reviews, consumer complaints, and criticism of Jagex’s customer treatment and business ethics.

I sell nothing here — no ads, no affiliates, no donation requests. “Jagex” appears only to name the company I am criticizing. This is not an official Jagex service and is not meant to look like one. Everything on this site is opinion and consumer commentary.

Consumer complaints about Jagex customer treatment.

Each entry documents a specific complaint: what Jagex’s public rules state, and what a paying customer actually received. Personal identities are redacted.

Mute Appeal

Permanent mute while worse abuse went unpunished

I was permanently muted for chat while others used far worse language toward me in public and private messages — reported, with no consequences I was shown. In my opinion, inconsistent enforcement and a business-ethics failure.

Complaint 001 · Inconsistent enforcement